Services
Riester's—Backed By Service
At Riester's Appliances, we’ve been all about appliances since 1945. Our team of factory trained technicians are qualified to work on most appliances, both in and out of manufacturers' warranty. If your washer, dryer, refrigerator, freezer, oven, range, dishwasher or microwave needs service contact our service department. We also have a fully staffed shop within our Auburn location for products requiring carry in service or for any product you would prefer to drop off at our store for service. We also sell quality reconditioned appliances. When calling for service please have your product's model and serial number available.
Delivery
Let the experienced professionals at Riester's Appliances of Auburn and Canandaigua handle your delivery and installation needs once your appliance purchase has been made. We have an experienced delivery team led by Brian, with over 37 years with our company. They will assure that your new products arrive safe and sound.
Installation
Riester's trained installers will professionally install items such as cook-tops, dishwashers, over the range microwaves and many other items when purchased from us. Please contact the store for a price quote for installing these appliances. In certain instances, such as professional appliances and new or custom installations an on-site estimate is required.
Parts & Service
Since 1945, Riester’s Appliances has offered expert parts and service to keep your home running smoothly. Our factory-trained technicians service most major appliances, whether under warranty or not, with both in-home and convenient carry-in options available. Our well-stocked parts department carries hundreds of common components, and we can quickly source most additional parts when needed—so you can get back up and running fast.
Service Requests
For any out-of-warranty work, be prepared for our call taker to ask for a valid credit card account number. This is only used to reserve your appointment but will be charged if the service call is not paid for upon the completion of work.
Please be available between 8:00 AM and 4:00 PM, Monday to Friday, for our technicians to perform work on your appliance. We cannot guarantee specific service times, but can be requested for an additional fee. You will receive an automated call to inform you of the service time. We can arrange for the technician to call you when they are on the way to the service address.
Extended Service Plans / Warranties
We are happy to offer our customers the opportunity to protect their new appliances with a Preferred Service Plan.
With a Riester's Preferred Service Plan you receive up to 60 months of coverage for all functional parts of your appliance. If you ever need a repair, a professional service technician comes to your home and repairs the appliance at no additional cost. There are absolutely no hidden charges, and no deductibles — labor and functional parts are covered. You'll never have to put off a repair.
Schedule Service
Send us your details, and one of our friendly and knowledgeable professionals will reach out.